How should Hotels handle Early check in?

May 17, 2024

Early check-in refers to requesting accommodation before the hotel's designated time. The standard international check-in time is typically at 2:00 PM, and guests must check out of their rooms by 12:00 PM the following day for the convenience of cleaning and preparing rooms for other guests.

So, what does the hotel do if a customer requests an early check-in?

1. No early check-in allowed: In this case, guests must wait until the designated time to check in. However, most hotels offer luggage storage services, allowing guests to leave their luggage and explore while waiting to check in.

2. Charge an additional fee: The price depends on the hotel's policy. Since early check-in requires extra water and electricity usage, as well as quicker room cleaning by staff, additional charges may apply.

3. Offer early check-in if rooms are available: Some hotels may allow early check-in at no extra cost if rooms are ready on that day.

4. Maintain the check-out time: Even if guests check in late, such as at 6:00 PM, they still need to check out by the original time of 12:00 PM. Hotels cannot refund room fees for shortened stays or late check-outs.

Therefore, to avoid waiting or incurring extra charges for early check-in, it's essential to plan travel time wisely.

Credit : Source

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