Hotel Property Management System (PMS) is one of the management systems that can make hotel management easier. It's a front office management software in hotels. This system should include all the necessary tools for managing and administering the hotel to help you provide the best service to guests who come to stay.
Key features that should be included in the room management system are:
● Reservation system
● Guest check-in and check-out
● Guest booking information
● Tracking of available rooms and prices
● Front desk accounting
● Maintenance and accounting management system
● Calendar-based reservation management
● Room addition and special booking listings
● Adding new pricing plans for existing rooms
● Adjusting and changing the display positions of existing rooms
● Guest data recording system
● Reporting system for various data
● Instant view of guest payment details
In summary, a PMS system helps you see the overall operations and performance of your hotel on a daily basis. Most hotels need it to manage their hotel operations to avoid errors. However, for hotels that sell rooms through Online Travel Agents (OTAs) and are tired of manually managing the hotel, we recommend having a Channel Manager system to help manage room management more easily. This system can view and update room availability and prices in real-time through an automatic system.
The Channel Manager is a tool that helps you manage room information on OTAs where you sell your rooms easily. It uses a Pooled inventory model, sharing the same room availability on each platform. This means that all data will be linked and updated automatically, regardless of which channel the customer uses to book. This ensures that you don't encounter double booking problems.
Of course, the choice of which channel manager to use depends on the capabilities of each place. Some systems may not be able to link new property management.
systems to your existing technology. You may have to enter data separately in the PMS. The Channel Manager is there to manage and take care of rooms to be sold online only.
If you are looking for an all-in-one hotel management system, these features will be bundled together in one package from a single provider. This can greatly alleviate concerns about linking multiple systems.
Before deciding to manage your hotel with a hotel management system, you should study the information well before making a decision to avoid problems later. If you still don't understand or have any questions after reading, feel free to consult with Hotelsup free of charge.